Cancellation/Refund Policy

<h1>Cancellation/Refund Policy</h1>

        <p>
            This Refund & Cancellation Policy explains how you can cancel an order,
            request a return, exchange, or seek a refund for products or services
            purchased through our Platform.
        </p>

        <h2>Cancellation Policy</h2>

        <ul>
            <li>Cancellation requests will be accepted only if made within <strong>7 days</strong> of placing the order.</li>

            <li>Cancellation requests cannot be accepted once the order has been processed, shipped, or is out for delivery.</li>

            <li>If the order has already been dispatched, you may refuse to accept the package at the time of delivery.</li>

            <li>Cancellation requests for perishable goods such as flowers, food items, and similar products will not be accepted.</li>

            <li>However, refunds or replacements may be provided if the delivered product is found to be defective or of poor quality.</li>
        </ul>

        <h2>Damaged or Defective Products</h2>

        <p>
            If you receive a damaged, defective, or incorrect product, please contact
            our customer support within <strong>7 days</strong> of delivery.
        </p>

        <p>
            Your request will be reviewed after verification by the seller or our
            quality team. If approved, an appropriate replacement or refund will be provided.
        </p>

        <h2>Product Not as Described</h2>

        <p>
            If the product received differs from the description or images displayed
            on our Platform, please notify our customer support within
            <strong>7 days</strong> of receiving the product.
        </p>

        <p>
            After reviewing your complaint, we will take an appropriate action,
            including replacement or refund wherever applicable.
        </p>

        <h2>Manufacturer Warranty</h2>

        <p>
            For products covered under a manufacturer's warranty, customers are
            requested to contact the respective manufacturer or authorized service
            center directly for warranty claims.
        </p>

        <h2>Refund Processing</h2>

        <ul>
            <li>Approved refunds will be processed within <strong>3 business days</strong>.</li>

            <li>The refund amount will be credited to the original payment method used during purchase.</li>

            <li>The actual credit time may vary depending on your bank or payment provider.</li>
        </ul>

        <hr>

        <h1>Return Policy</h1>

        <p>
            We offer returns, exchanges, or refunds within the first
            <strong>7 days</strong> from the date of purchase.
        </p>

        <p>
            After 7 days from the date of purchase, requests for returns,
            exchanges, or refunds will not be accepted.
        </p>

        <h2>Eligibility for Return or Exchange</h2>

        <p>
            To qualify for a return or exchange, the following conditions must be met:
        </p>

        <ul>
            <li>The product must be unused.</li>

            <li>The product must be in its original condition.</li>

            <li>The original packaging must be intact.</li>

            <li>The product should include all accessories, manuals, invoices, and tags.</li>
        </ul>

        <h2>Non-Returnable Items</h2>

        <ul>
            <li>Products purchased during sale or promotional offers may not be eligible for return or exchange.</li>

            <li>Certain product categories may be excluded from return or refund eligibility. Such exclusions will be clearly mentioned at the time of purchase.</li>
        </ul>

        <h2>Exchange Policy</h2>

        <p>
            Exchanges will only be provided if the received product is defective,
            damaged, or incorrect.
        </p>

        <h2>Inspection Process</h2>

        <p>
            Once your returned item is received, it will undergo a quality inspection.
        </p>

        <p>
            After successful verification, you will receive an email confirming
            receipt and approval of your return or exchange request.
        </p>

        <p>
            Approved refunds, replacements, or exchanges will be processed according
            to this policy.
        </p>

        <h2>Need Assistance?</h2>

        <p>
            If you have any questions regarding returns, cancellations, exchanges,
            or refunds, please contact our customer support using the contact details
            available on our website.
        </p>